Position: Account Manager
Job Description:
An Account Manager is responsible for nurturing relationships with clients, ensuring their satisfaction, and maximizing revenue opportunities.
Key Responsibilities:
Building and maintaining long-term relationships with clients.
Understanding client needs and proposing solutions to meet them.
Acting as the main point of contact for client inquiries and issues.
Collaborating with internal teams to ensure timely delivery of products/services.
Monitoring account performance and identifying areas for improvement.
Negotiating contracts and agreements with clients.
Providing regular updates and reports to clients and management.
Required Skills and Qualifications:
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Ability to understand technical aspects of products/services.
Proven experience in sales or account management.
Organizational and time-management skills.
Problem-solving and conflict-resolution skills.
Preferred Qualifications:
Bachelor's degree in business administration, marketing, or related field.
Previous experience in the industry related to the products/services offered.
Familiarity with CRM software and sales tools.
Additional language proficiency for international clients.
Certification in account management or sales techniques.